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Do You Know Me? Jim Henson
TV still

Do You Know Me? Jim Henson

American Express · 1977

Agency
Ogilvy & Mather
Campaign
Do You Know Me?

Analysis

Jim Henson addresses the camera from a studio full of puppets. The creator becomes the customer whose face people may not recognize.

Celebrity reversalDirect addressRecognition problem

Why it worked

Henson’s work is familiar even when his face is less familiar. That difference gives a payment card a clear role as a means of identification.

Lesson

Choose a spokesperson whose situation demonstrates the service.

Image source

© American Express. Shown for study and commentary.

Not affiliated with or endorsed by American Express.