Benchmark
Ads
JR Hartley
TV still

JR Hartley

Yellow Pages · 1983

Agency
Abbott Mead Vickers
Campaign
JR Hartley

Analysis

An elderly man speaks on the telephone beside a Yellow Pages logo. The commercial follows his search for a book that he wrote.

Human storyService demonstrationDelayed reveal

Why it worked

The man's face makes the search personal. The directory earns its place in the story by helping him find something he values.

Lesson

Demonstrate a service through one specific person and one specific need.

Image source

© Yellow Pages. Shown for study and commentary.

Not affiliated with or endorsed by Yellow Pages.